Last Update on 17 Nov 2022
Collection of Your Personal Information
Personal information (“Personal Information”) is data that can be used to identify, either directly or indirectly, an individual to whom the information applies. The information that we may collect from you includes your name, mailing address, phone number, email address, contact preferences, occupation, login information (account number, password), marketing preferences, social media account information, and as applicable, IP address.
Mozanta will not collect any Personal Information about you unless you voluntarily choose to provide it to us or our partners (e.g. to obtain a newsletter subscription, white papers, participate in surveys, generate product downloads, register for marketing events, promotions or job applications), you provide your explicit consent, or unless it is permitted by applicable laws and regulations.
Use of Your Personal Information
When you do voluntarily provide us with Personal Information, we will use it to provide you information about our products, process your order, register you for an event, create an account, provide customer service, respond to a specific question, offer you the opportunity to participate in contests, register for courses, manage a job application, or provide access to additional information or offers. We also use the information we collect to improve the content of our website, to notify customers of updates to our website, products, and also to contact customers for marketing and sales purposes, including renewals, that are related to a customer’s specific needs and interests.
Personal Data We Collect
Mozanta collects data from you, through our interactions with you and through our products (ShopSphere). You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Mozanta and ShopSphere and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
How We Use Personal Data
Mozanta uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two Mozanta products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods.
Disclosure to Third Parties, Service Providers, and Others
In order to support and enhance the customer relationship with you, Mozanta may store, process, or share your Personal Information with our worldwide partners and affiliates (e.g. channel partners, credit card processors, data hosters and service providers) to perform a function, provide you with information that you may be interested in or complete a transaction related to your purchase or interest in purchasing Mozanta solutions.
There are times when Mozanta may be required to disclose your Personal Information by law, legal process, litigation, and/or requests from public and governmental authorities. Mozanta may also disclose your Personal Information for purposes of investigations of threats to national security, compliance with requests from law enforcement, or other issues of public importance, or when we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.
Mozanta will collect, use or disclose Personal Information supplied by you, for the purposes disclosed to you, unless the disclosure is a use of the Personal Information for an additional purpose related to the original purpose, is necessary to prepare, negotiate and perform a contract with you, is required by law or competent governmental authority, is necessary to establish or preserve a legal claim or defense against a legal claim, or is necessary to prevent fraud or other illegal activities.
Reasons We Share Personal Data
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Mozanta-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Mozanta and its customers.
How to Access and Control Your Personal Data
You can also make choices about the collection and use of your data by Mozanta. You can control your personal data that Mozanta has obtained, and exercise your data protection rights, by contacting Mozanta. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:
If you want to access or control personal data processed by Mozanta you can always contact at firstname.lastname@example.org or email@example.com or by using our web form.
Cookies and Similar Technologies
A “web beacon” (also known as a clear gif and pixel tag) helps us better manage the content of our website by informing us of what content is effective. A web beacon is incorporated into a web page or an email to keep track of a user’s activity on the page or the email. Just like a cookie, a beacon tracks a user’s visit and sends the data to the server, however, unlike cookies, a web beacon cannot and is not used for identification purposes, nor can it store any data on your computer as it is not browser-based.
Information collected by cookies and similar technologies are treated as non-personal information except to the extent under local law that IP addresses (or like identifiers) are otherwise considered Personal Information.
We may also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.
Accuracy and Retention of Personal Information
Mozanta takes the security of Personal Information seriously. To protect your Personal Information that you have provided us against accidental or unlawful destruction, loss or alteration, Mozanta uses technical and organizational security measures to prevent any unauthorized disclosure or access.
Collection and Use of Non-Personal Information
When you accesswww.mozanta.com (or other Mozanta websites), we may automatically collect non-Personal Information even if you don’t register. For example, this information may include the operating system used, the domain name of the website that directed you to our website, the number of visits, average time spent on a page and what pages you viewed. We may use this data and share it with our worldwide affiliates to monitor the content and relevance of the content on our websites to improve the performance, content or your experience on our websites.
Through your use of the services to access our website, your communications data (for example, Internet Protocol Address, or IP Address) or utilization data (information on the telecommunications services you accessed) may be technically generated and could, depending on the applicable law, constitute Personal Information. To the extent it is a necessity, the collection and processing of your communications or utilization data, and the subsequent use of such data will only occur and be performed in accordance with the applicable data privacy protection framework and laws.
Forums, Blogs, Third Party Websites and Links
Mozanta is only responsible for the privacy practices of Mozanta and its websites. Mozanta’s website may contain links to other websites for additional information and convenience. Mozanta does not control those other websites, endorse or make any representation about other websites, and is not responsible for the privacy practices of those other websites. Some of Mozanta’s websites contain interactive elements such as discussion forums and blogs that allow users to publish their own content. Any information posted on these blogs and forums becomes public, which means it could be read, collected or used by other users in any manner. Mozanta is not responsible for any Personal Information you choose to submit in forums.
Consent to Transfer, Process, and Store Personal Information
Career Page and Apply for a Job with Mozanta
If you browse or apply for a job in the careers link of our website, your application and any additional information that you provide may be used to assess your skills and interests against career opportunities at Mozanta. Mozanta may retain this information for reporting purposes that may be required by applicable law.
Right to be Forgotten
Mozanta is committed to taking reasonable steps to ensure that any Personal Information requests to be forgotten can be erased with our existing technology will be done so in a reasonable time of the request. However, this doesn’t apply to information that you have made public by posting on our forums, blogs, or made available to third parties yourself, this is beyond the reach of what Mozanta can erase. Mozanta will do everything possible to erase your Personal Information if you withdraw your consent (opt out) from receiving information for us and request the right to be forgotten. However, Mozanta will not be able to erase all of your Personal Information if it is technically impossible due to limitations to existing technology, or for legal reasons (Mozanta is mandated by local law to keep the Personal Information).
Mozanta will not knowingly collect Personal Information from any person that is not a legal adult, as defined by local law, without insisting that they seek prior parental consent, if such consent is required by applicable law. Mozanta does not target children in connection with its products, services, and websites. In the event Mozanta uses or discloses Personal Information of a person that is not a legal adult, Mozanta will seek parental consent pursuant to local laws and regulations in order to protect the person that is not a legal adult.