mozanta

Carrier Management System - Anticipating exponential growth

Established in 1884, M&S is a British value for money retailer, focused on bringing quality, great value food, clothing and homeware to millions of customers around the world. The brand is synonymous with high-quality, own-brand products, with presence in 62 countries, through 1,519 stores and 44 websites globally. It has 959 stores across the U.K. including 615 that only sell food products.


Industry

E-commerce


Region

Global


Company Size

Enterprise


Business Impact

The complete shipping process was streamlined reducing delays in the shipment, operational cost and near-zero the shipment returns. The Order volumes hiked, efficiencies peaked, and delivery schedules are totally predictable!

The Challenge

To streamline the shipping process that was standing as an inflexible blocker to business growth. To reduce the high cost of delivery and smoothly manage multiple delivery channels.

The Solution

The end-to-end automation of the shipment process with simple and intuitive interfaces for the end users to configure and manage.

The solution had a highly configurable rules engine, where carrier (or 3PL) rules could be captured. Depending on the nature of the shipment, the delivery location and the commercial agreements with different carriers, the shipment is automatically assigned a carrier and the invoice and bar code for the shipment gets printed from the system. We went an extra mile in giving an option to the end user to regionalise the text on the shipment stickers.

The system also enables a map based tracking of the shipment and milestone based alerts are provided to the end user on the progress of the shipment.

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Why Mozanta

With our partnership, the customer expanded their eCommerce arms to various brands targeting over 20 new brands. The delivery management will be used for advanced reporting and analytics. Mozanta is proud to have achieved yet another path-breaking advancement in the world of eCommerce!

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India

T-5, 7th Floor
Thejaswini Building
Technopark, Trivandrum
Kerala - 695581
India

Ph: +91 471 2700666

L-2, Level -1
Thejaswini Building
Technopark, Trivandrum
Kerala - 695581
India

Ph: +91 471 2700666

3rd Floor - Thapasya
Infopark Phase 1
Kakkanad, Kochi
Kerala - 682042
India

Ph: +91 484 4606193

Dubai

704-A,
Aspin Commercial Tower
Sheikh Zayed Road
Dubai
UAE

Ph:+971 581 02 7595

CIN No: U72900KL2014PTC037415


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