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Order Management System - A connected solution

ACE, founded in 1924 by a small group of Chicago hardware store owners, changed the retail landscape by allowing individual stores to purchase merchandise in bulk to save money and buy at the lowest possible price. Ace Hardware now features many major brands and has over 5,000 stores around the world with most of those stores independently owned and operated by local entrepreneurs.


Industry

E-commerce


Region

Global


Company Size

Enterprise


Business Impact

The customized order management system gave the end user flawless shopping experience and supported faster turnaround of brand launching / re-launching resulting in exponential business gain.

The Challenge

To integrate multiple disconnected systems, reducing the no: of missing orders and process delays, and give more control to admin dipping the manual intervention.

The Solution

The solution automates the full process from catalogues to carrier management. Configurable interfaces resulting in faster turn around of brand launches/re-launches. We designed an automated system that connected the catalogue system, ERP, loyalty and carrier management systems.

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Why Mozanta

Mozanta’s domain expertise on the retail domain and cloud infrastructure helped the customer create a custom-made, scalable and configurable solution that is capable of hosting multi-brands across multi-locations for the order management process.

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